The syllabus for Class XII in Business Studies for the academic year is organized as follows:
Part A: Principles and Functions of Management
Unit 1: Nature and Significance of Management
- Concept, objectives, and importance of management
- Management as Science, Art, and Profession
- Levels of Management, Management functions (planning, organizing, staffing, directing, controlling)
- Coordination: Concept and importance
Unit 2: Principles of Management
- Principles of management by Henri Fayol and F.W. Taylor's Scientific Management: principles and techniques
Unit 3: Business Environment
- Concept and importance of business environment
- Dimensions of business environment: Economic, social, technological, political, and legal
- Impact of government policy changes on business (Liberalization, Privatization, Globalization)
Unit 4: Planning
- Concept, importance, and limitations of planning
- Planning process
- Types of plans: Objectives, Strategy, Policy, Procedure, Method, Rule, Budget, Programme
Unit 5: Organizing
- Concept and importance of organizing
- Organizing process
- Structure of organization: Functional and divisional, Formal and informal organization
- Delegation and decentralization: Concept, elements, and importance
Unit 6: Staffing
- Concept and importance of staffing
- Staffing process
- Recruitment process: Sources (internal and external)
- Selection process
- Training and development: On-the-job and off-the-job methods
Unit 7: Directing
- Concept and importance of directing
- Elements of directing: Supervision, Motivation, Leadership, Communication
- Motivation theories: Maslow's hierarchy of needs; Financial and non-financial incentives
- Leadership styles: Authoritative, Democratic, Laissez-faire
- Barriers to effective communication and measures to overcome them
Unit 8: Controlling
- Concept and importance of controlling
- Relationship between planning and controlling
- Steps in the controlling process
Part B: Business Finance and Marketing
Unit 9: Financial Management
- Concept, role, and objectives of financial management
- Financial decisions: Investment, financing, and dividend decisions
- Financial planning: Concept and importance
- Capital structure: Concept and factors affecting it
- Fixed and working capital: Concept and factors affecting their requirements
Unit 10: Financial Markets
- Concept and functions of financial markets
- Money market and its instruments
- Capital market: Primary and secondary market, methods of floatation in the primary market
- Stock exchange: Functions and trading procedure
- SEBI: Objectives and functions
Unit 11: Marketing Management
- Marketing: Concept, functions, and philosophies
- Marketing mix: Concept and elements (Product, Price, Place, Promotion)
- Product: Branding, labelling, packaging
- Price: Factors determining price
- Physical distribution and channels of distribution
- Promotion: Advertising, personal selling, sales promotion, public relations
Unit 12: Consumer Protection
- Concept and importance of consumer protection
- Consumer Protection Act 1986: Rights and responsibilities of consumers, who can file a complaint, redressal machinery, remedies
- Role of consumer organizations and NGOs
Part C: Project Work
- Project work involves practical applications of the concepts learned, such as conducting case studies, analyzing real-world business practices, or developing comprehensive reports on business operations.
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